Terms & Conditions

Welcome to Vastram Wears. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from Vastram, you agree to comply with these terms and conditions.

1. About Vastram

Vastram is an online clothing and fashion store offering apparel, accessories, and related products through our ecommerce platform.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or using the website under parental supervision.
• All information provided by you is accurate and complete.

3. Products & Services

We strive to ensure all product descriptions, images, pricing, and availability are accurate. However:

• Colors may vary slightly depending on screen settings.
• Product availability may change without notice.
• We reserve the right to discontinue products at any time.

4. Pricing & Payments

• All prices are listed in INR (₹).
• Payments must be completed before orders are processed.
• We accept secure online payment methods including UPI, debit cards, credit cards, wallets, and net banking.
• Vastram reserves the right to cancel orders in case of pricing errors or suspected fraudulent activity.

5. Order Acceptance & Cancellation

• Once an order is placed, customers will receive an order confirmation email or message.
• We reserve the right to refuse or cancel any order due to:
  • Product unavailability
  • Payment authorization failure
  • Suspicious or fraudulent transactions
  • Incorrect pricing or product information
• If an order is canceled after payment, the refund will be processed to the original payment method.

6. Shipping & Delivery

• Delivery timelines are estimated and may vary depending on location and courier services.
• Vastram is not responsible for delays caused by third-party shipping partners.
• Customers are responsible for providing accurate shipping information.

7. Returns, Exchanges & Refunds

• All sales are final. We do not offer returns, exchanges, or cancellations.
• Products once sold cannot be returned unless they are damaged, defective, or incorrect at the time of delivery.
• Customers must report damaged or incorrect items within 48 hours of delivery with supporting photos and order details.
• Approved replacement requests, if applicable, will be processed after product verification.

8. User Responsibilities

By using our website, you agree not to:

• Use the website for unlawful activities
• Attempt to damage, hack, or disrupt the website
• Upload harmful software or malicious code
• Provide false or misleading information

9. Intellectual Property

All content available on Vastram including logos, product images, graphics, website design, text, and branding are the intellectual property of Vastram and may not be copied, reproduced, or distributed without written permission.

10. Privacy Policy

Your use of Vastram is also governed by our Privacy Policy. We are committed to protecting customer data and maintaining secure payment and browsing experiences.

11. Limitation of Liability

• Vastram shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
• We do not guarantee uninterrupted or error-free website functionality.

12. Disclaimer

All products and services are provided on an “as is” and “as available” basis without warranties of any kind except as required by applicable law.

13. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the jurisdiction of the courts in Bhilwara, Rajasthan.

14. Changes to Terms

Vastram reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Vastram Wears
Email: vastramnow@email.com
Phone: +91 9664088062
Address: First Floor, Charbhuja Market, Bijoliya, Bhilwara